I bought a black ($200) and a silver cube ($400). It was a surprise for my wife to have them as part of our symbolic ceremony. The cubes, seen as designed items, are really nice. They are really well done. One is smoother than the other, and that makes them unique too. The weight and size are perfect. The pad that receives the rings will take standard ring sizes. We bought two 8-gram gold rings, and the thickness, width, and weight don't work well with the small pad provided with the cubes. I tried contacting Degrees of Freedom to see if they had a thicker pad. Steve Did not answer, but Brian did. He explained that I could open a deeper cut with an X-Acto knife, which my wife did not like because it could scratch the $400 nice cube and the ring was going to end up rubbing against the metal
Base which could scratch her ring at the base. It was a challenge to find a solution that met the design intent. I decided to return the cubes, but they confirmed that since I paid for a printed message, I couldn't return them. Brian showed me the part that says that by engraving the item, I voided the return policy. I thanked him for trying to help. I will not be using the cubes as intended for my ceremony.
Lessons learned: make sure the ring you have works well with this design. Think twice about engraving it, knowing it would void the return policy and warranty.
It is a shame, because they are really nice cubes and very well designed. The pad definitely requires more creativity to avoid issues, or at least a statement that restricts the cubes to rings that are bigger, heavier, or thicker than XXX.
Thank you,